The inbox makeover by Merlin Mann.
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*LOL* trackback to the citation.
I think Merlin gives good advice, but mail managements depends greatly on the nature of your work and interests. For example, not all people subscribe to mailing lists or get involved in forums and newsgroups. Moreover, people get hugely varying amounts of spam. Some get none, some get a few per day and some people get many hundreds if not thousands. What works for Merlin will work for many others, but not for everybody; I can assure you that.